At Everluxe Property Care, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, disclose, and store your personal data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We may collect the following types of personal information:
Full name
Address and property details
Email address
Phone number
Booking details and service preferences
Payment information (processed securely via third-party payment gateways)
Any additional information provided to us directly or indirectly through our website, contact forms, phone, email, or in-person communication.
We collect personal information when you:
Book a service through our website or over the phone
Fill out contact or inquiry forms
Communicate with our team by phone, email, or in person
Interact with our social media pages or advertisements
Provide feedback or reviews
We use your personal information to:
Provide and manage our cleaning services
Communicate with you about bookings, changes, or updates
Process payments securely
Improve our services and customer experience
Send promotional materials (if you have opted in)
Comply with legal and regulatory requirements
We do not sell or trade your personal information. We may share your data with:
Trusted service providers (e.g., payment processors, scheduling platforms)
Staff and contractors who perform services on our behalf
Government or legal authorities, where required by law
All third parties are required to maintain the confidentiality and security of your information.
We take reasonable steps to protect your personal data from misuse, loss, unauthorized access, or disclosure. This includes secure storage solutions and encrypted communication channels.
You have the right to access and update the personal information we hold about you. If you would like to request this or believe your data is inaccurate, please contact us using the details below.
Our website may use cookies and third-party tools (such as Google Analytics) to improve your browsing experience and monitor website performance. You can disable cookies through your browser settings if preferred.
Our website may contain links to other websites. We are not responsible for the privacy practices of external sites and recommend reviewing their privacy policies.
If you have any questions, concerns, or complaints regarding your privacy or this policy, please contact:
Everluxe Property Care
Website: https://everluxepropertycare.com.au
Email: support@everluxepropertycare.com.au
Phone: +61 414 891 358
We aim to respond to all inquiries promptly and respectfully.
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